Contact us

Thank you for contacting Porchlight

We have centres and housing across Kent and the south east, but please direct all general enquiries to our head office or fill in the form below.

Porchlight helpline

If you are in urgent need of help, call our free helpline on 0800 567 7699

Tell Us online form

To tell us about someone who is rough sleeping, click here for our quick online form.

Porchlight head office

2nd Floor Watling Chambers

18-19 Watling Street

Canterbury

CT1 2UA

T: 01227 760 078

F: 01227 453 331

E: headoffice@porchlight.org.uk

Coronavirus update

If you are homeless, experiencing mental health issues or social isolation you can still turn to Porchlight for help during this uncertain time.

We are continuing to provide our services while adapting the way we work to follow the latest official advice and guidance.

Read more here

Cheque donations

We accept cheques by post, please make them payable to Porchlight and send to our head office address.

You can also donate online, or pay in any fundraising, with a debit or credit card through our online donation form.

If you are unable to donate online or prefer to donate over the phone please call us on 01227 813199

Donating goods or items

If you have goods or items you are thinking of donating to us, click here for a list of items we need and to connect with the team.

Journalists with media enquiries

If you are a journalist with a media enquiry, please contact Chris Thomas on christhomas@porchlight.org.uk

Compliments, suggestions and complaints

Do you have something to tell us about your experience with Porchlight? Please click here to let us know.

Fundraising supporter complaints

To read more about our fundraising complaints policy and procedure please click here.

Find us