Housing
If you're homeless or at risk of losing your home, we can help you
We help people who need support with housing.
Some are homeless, others need advice and guidance, so that they don't lose their homes.
Worried about someone? Call our free helpline on 0800 567 7699 or tell us online.
Need to get help for yourself today? Call our free helpline on 0800 567 7699, we're open 24/7.
Like to know more? Email us here, you can ask for a callback.
We can help if you are rough sleeping We work across Kent. We can help you if you are rough sleeping, staying in a shelter, refuge, B&B, squat or hostel. We can also help if you are sofa surfing or living with friends or family because you have nowhere else to go.
We have supported housing across Kent which provides safe and secure accommodation. We also work with private landlords who have suitable property to let.
If you are housed in private accommodation, we can offer ongoing support to make sure that your tenancy runs smoothly.
Support for women We understand that women experiencing homelessness, or whose homes are at risk, often face a range of pressures. The helpline team can talk with you about your options. Find out more here.
How to get help, and what happens next: You can get help by contacting us yourself, or someone else can refer you.
We'll ask about your situation so that we can find you housing which best meets your needs, or support to liaise with your landlord.
We understand that when you are having problems with your housing, other pressures can mount up. Our helpline is also a gateway to a wide range of support to do with mental health and wellbeing, employment and feelings of loneliness and isolation.
We can help if you are rough sleeping
If you are sleeping on the streets, have nowhere to live or you're worried about someone else, call our free helpline.
We’ll ask you to tell us about your situation so we can find you housing which best meets your needs. Our team will listen and give you the best possible advice on what to do next.
We can receive a lot of calls, though each call is important to us so if you can’t get through straight away please keep trying.
You can also use the link below to Tell Us about you or someone you’ve seen who is rough sleeping.
Tell us about someone who is rough sleepingCoronavirus update: new information and resources
We understand coronavirus is a concern for everyone, so it’s important to know you can still turn to Porchlight for help during this time.
All our services are running and have been adapted to reflect the latest government coronavirus safety guidelines.
Our team has also shared a range of practical resources on housing, mental health and wellbeing, money, employment and more. This includes coronavirus advice for if you are rough sleeping, in a hostel or living in temporary accommodation.
Find out more hereWe also offer a range of specialist services, including:
Young people and family services
We work with young people and their families to help them stay safe and manage any difficulties they might be facing.
The local community can be a vital support network for people of any age. Helping young people connect more closely to theirs is a big part of what we do.
Find out moreHelp and resources from other organisations
The links below will give you some other organisations that may be able to help too.
If you are unsure who to contact, you can call our freephone helpline 0800 567 7699 open 24/7.
Kent County Council Emergency Accomodation How to ask the council for help with housing - Shelter's guidance National Domestic Abuse Helpline and Website Release the Pressure website or freephone 0800 107 0160 if you are in emotional distressReal life stories
